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WCC_UCM1 Crashing After Launching WCC_UI (Doc ID 2815653.1)

Last updated on JULY 20, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

The UCM server stops working when accessing the Web UI.  The logs show the following error:

<Aug 26, 2021 5:18:52,815 PM EDT> <Error> <Kernel> <BEA-000802> <ExecuteRequest failed
java.lang.OutOfMemoryError.
java.lang.OutOfMemoryError
at intradoc.common.BufferPool.retrieveBuffer(BufferPool.java:544)
at intradoc.common.BufferPool.getBuffer(BufferPool.java:358)
at intradoc.common.IdcCharArrayWriter.ensureCapacity(IdcCharArrayWriter.java:308)
at intradoc.common.IdcCharArrayWriter.write(IdcCharArrayWriter.java:126)
at intradoc.common.IdcStringBuilder.writeTo(IdcStringBuilder.java:1158)
Truncated. see log file for complete stacktrace
Caused By: intradoc.common.ServiceException: !syMemoryAllocationDenied,1024,512
at intradoc.common.BufferPool.retrieveBuffer(BufferPool.java:545)
at intradoc.common.BufferPool.getBuffer(BufferPool.java:358)
at intradoc.common.IdcCharArrayWriter.ensureCapacity(IdcCharArrayWriter.java:308)

Changes

 New install of the WebUI

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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