Oracle Access Manager (OAM) Windows Native Authentication (WNA) Fails Error "System error, ..."
(Doc ID 2815777.1)
Last updated on JULY 01, 2024
Applies to:
Oracle Access Manager - Version 12.2.1.3.200908 and laterInformation in this document applies to any platform.
Symptoms
After applying the Oracle Access Manager (OAM) Bundle Patch 12.2.1.3.201201 (BP10) or higher, causes Windows Native Authentication (WNA) and WNA Fallback to FORM, to fail with a "System error ..."
- Issue was also reported after upgrading to Oracle Access Manager 12.2.1.4.0
- Worked Prior to applying patch
- WNA issue log files
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<Setting Name="EndURLWhiteList" Type="htf:map"> *There are no URLs in the list |
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| <Setting Name="WNAOptions" Type="htf:map"> <Setting Name="HandleNTLMResponse" Type="xsd:string">FORM</Setting> </Setting> |
Steps to Reproduce
1. Apply Oracle Access Manager (OAM) Bundle Patch 12.2.1.3.201201 (BP10) or higher
2. Access a WNA protected resource and authenticate via Kerberos (WNA) or WNA Fallback to FORM. The error below is seen in the browser
- There is no issue if enableWhiteListValidation is set to false
- There is no issue if enableWhiteListValidation is set to true and WNA fallback is set to Default/BASIC
- Issue is only seen at a specific Bundle Patch (BP) version, enableWhiteListValidation is set to true, WNA fallback is set to FORM, and the WNA protected resources are not defined in the "WhiteListURLs"section
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |