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Unable to Start WebCenter 12c After Upgrading OAM/OID From 11g to 12c (Doc ID 2818959.1)

Last updated on AUGUST 01, 2024

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.210608 and later
Oracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.

Symptoms

Earlier configuration: WebCenter 12.2.1.4, OBIEE 12.2.1.4, OID 11.1.1.9, and OAM 11.1.2.3 running in their own homes on the same machine but all integrated for single sign-on.

Current upgraded configuration: WebCenter 12.2.1.4, OBIEE 12.2.1.4, OID 12.2.1.3, and OAM 12.2.1.3 running in their own homes on the same machine but all integrated for single sign-on.

After a successful upgrade and start of OID/OAM, managed servers in the WebCenter Domain fail to start with the exception of AdminServer, which starts successfully. Below error is reported in the server logs (WebCenter Portal and WebCenter Content).

<TIMESTAMP> <Error> <com.oracle.coherence> <BEA-000000> <TIMESTAMP Oracle Coherence GE 12.2.1.4.10 <Error> (thread=Cluster, member=n/a): This member could not join the cluster because of a mismatch between Coherence license types. This member was attempting to run in dev mode. Rejected by Member(Id=1, Timestamp=<TIMESTAMP>, Address=<IP_ADDRESS>:<PORT>, MachineId=<ID>, Location=site:<SERVER_DOMAIN>,machine:<SERVER_NAME>,process:<PROCESS_ID>,member:<OAM_SERVER>, Role=WeblogicServer).>
<TIMESTAMP> <Error> <com.oracle.coherence> <BEA-000000> <TIMESTAMP Oracle Coherence GE 12.2.1.4.10 <Error> (thread=[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)', member=n/a): Error while starting cluster: java.lang.RuntimeException: Failed to start Service "Cluster" (ServiceState=SERVICE_STOPPED, STATE_JOINING)
at com.tangosol.coherence.component.util.daemon.queueProcessor.Service.start(Service.CDB:38)
at com.tangosol.coherence.component.util.daemon.queueProcessor.service.Grid.start(Grid.CDB:6)
at com.tangosol.coherence.component.net.Cluster.startSystemServices(Cluster.CDB:4)
at com.tangosol.coherence.component.net.Cluster.onStart(Cluster.CDB:53)
at com.tangosol.coherence.component.net.Cluster.start(Cluster.CDB:12)
at com.tangosol.coherence.component.util.SafeCluster.startCluster(SafeCluster.CDB:5)
at com.tangosol.coherence.component.util.SafeCluster.restartCluster(SafeCluster.CDB:10)
at com.tangosol.coherence.component.util.SafeCluster.ensureRunningCluster(SafeCluster.CDB:32)
at com.tangosol.coherence.component.util.SafeCluster.getRunningCluster(SafeCluster.CDB:7)
at com.tangosol.coherence.component.util.SafeCluster.start(SafeCluster.CDB:5)
at com.tangosol.net.CacheFactory.ensureCluster(CacheFactory.java:580)
at weblogic.cacheprovider.coherence.EnsureClusterService.initialize(EnsureClusterService.java:51)
at weblogic.cacheprovider.coherence.EnsureClusterService.start(EnsureClusterService.java:34)
at weblogic.server.AbstractServerService.postConstruct(AbstractServerService.java:76)
at sun.reflect.GeneratedMethodAccessor8.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.glassfish.hk2.utilities.reflection.ReflectionHelper.invoke(ReflectionHelper.java:1287)
at org.jvnet.hk2.internal.ClazzCreator.postConstructMe(ClazzCreator.java:333)
at org.jvnet.hk2.internal.ClazzCreator.create(ClazzCreator.java:375)
at org.jvnet.hk2.internal.SystemDescriptor.create(SystemDescriptor.java:487)
at org.glassfish.hk2.runlevel.internal.AsyncRunLevelContext.findOrCreate(AsyncRunLevelContext.java:305)
at org.glassfish.hk2.runlevel.RunLevelContext.findOrCreate(RunLevelContext.java:85)
at org.jvnet.hk2.internal.Utilities.createService(Utilities.java:2126)
at org.jvnet.hk2.internal.ServiceHandleImpl.getService(ServiceHandleImpl.java:116)
at org.jvnet.hk2.internal.ServiceHandleImpl.getService(ServiceHandleImpl.java:90)
at org.glassfish.hk2.runlevel.internal.CurrentTaskFuture$QueueRunner.oneJob(CurrentTaskFuture.java:1237)
at org.glassfish.hk2.runlevel.internal.CurrentTaskFuture$QueueRunner.run(CurrentTaskFuture.java:1168)
at org.glassfish.hk2.runlevel.internal.CurrentTaskFuture$UpOneLevel.run(CurrentTaskFuture.java:786)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:681)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
>

Changes

 Successfully upgraded OID 11g and OAM 11g to OID 12c and OAM 12c.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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