Oracle Access Manager (OAM) SAML Federation Authentication Failed With Error "accProblemsParam=MULTIPLE_IDP_INVALID_USER"
(Doc ID 2826980.1)
Last updated on MARCH 15, 2023
Applies to:
Oracle Access Manager - Version 12.2.1.4.210607 and laterInformation in this document applies to any platform.
Symptoms
SAML Federation Authentication Failed With Error "accProblemsParam=MULTIPLE_IDP_INVALID_USER"
Oracle Access Manager (OAM) as the Identity Provider (IdP)
Steps to reproduce
- Service Provider (SP) initiated Federation redirects to OAM
- After credentials are submitted, the url stays at https://<HOST_NAME>/oam/server/auth_cred_submit
- The SAML trace shows that authentication is successful on OAM side, ORA_OSFS_SESSION (Fed AuthN Cookie) and OAM_ID (OAM Session Cookie) are set, and SAML Response is provided to the SP Partner
- SP Partner receives the SAML Response and error accProblemsParam=MULTIPLE_IDP_INVALID_USER is seen in the SAML trace
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |