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Receiving Failed to Login to APEX / HTMLDB Page - You Don't Have Permission to Access /pls/apex (Doc ID 283234.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Application Express (APEX) - Version 1.5 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

APEX (formerly HTML DB) has been installed with no errors in the installation log. When trying to access the APEX admin page after the install using the APEX URL

http://machine:port/pls/apex/apex_admin

or:
http://machine:port/pls/apex/apex


Gives the following error:



Other URLs within this configuration work successfully. For example:

http://machine:port brings up the Oracle HTTP Server Welcome page, and the links and tabs for Demonstrations / Key Features are also working.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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