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Group Circular RelationShip on Active Directory is Preventing to Access Analytics URL (Doc ID 2832953.1)

Last updated on JANUARY 17, 2022

Applies to:

Oracle WebLogic Server - Version 10.3.6 and later
Information in this document applies to any platform.

Symptoms

On production, some users can't log in to the Analytics URL, causing hogging threads on WLS bi_server1.

Two authentication providers were defined in the config/config.xml file, the embedded LDAP, and an external Active Directory, however, the issue is more related to the AD, where most of the users/groups were defined.

This issue was seen suddenly affecting consistently a set of users.

Customer was requested to provide a set of 3 thread dumps 20 seconds apart were collected on bi_server1 while the problematic users were trying to login into Analytics, finding a suspect thread:

From this thread the following information was obtained:

Changes

 No changes were reported from the WLS perspective.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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