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Excel Files are not Properly Displayed in Document Preview (Doc ID 2833849.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.0 and later
Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Excel files are not displaying properly in Document Preview.

When viewing Excel files the following issues are observed:


EXPECTED BEHAVIOR

Expect to see the Excel documents in Document Viewer as they are see when downloading and viewing the file in Excel.


STEPS

The issue can be reproduced at will with the following steps:

  1. Upload an Excel document to the Documents Page in WebCenter Portal.
     
  2. View the file using Document Preview.
    Here the issue occurs.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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