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Unable to Login to WebCenter Sites (Doc ID 2846234.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle WebCenter Sites - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to login or acquire ticket via CSDT.  Receiving Errors such as the following in Sites:

"Failed to acquire ticket\ncom.fatwire.wem.sso.SSOException: Failed to acquire ticket, Server returned HTTP response code: 500 for URL"

and the following in the Managed Server log:

"oracle.security.jps.JpsException: JPS-00027: There was an internal error: java.sql.SQLException: ORA-28001: the password has expired"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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