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User Unable To Check Out Document They Created (Doc ID 2851278.1)

Last updated on JULY 25, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------------------
User is unable to check out a document originally created and made multiple revision to in the past.
Document security has not changed.

Trace logs shows following:



ERROR
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Content Server Request Failed
Unable to check out ''. User '' does not have sufficient privileges to access the content account ''


STEPS TO REPLICATE
-----------------------
1. Check-in a document.
2. Make multiple revisions to it.
3. Check-out the document.
4. Above referenced error is noted.


BUSINESS IMPACT
-----------------------
User(s) is unable to check-out documents with multiple revisions that they authored.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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