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Oracle Identity Governance (OIG) 12c Export Configuration from Sysadmin Console Fails With "Error while retrieving database connection.Please check for the following[[Database server is up. DirectDB settings in configuration file are correct.]]" (Doc ID 2861335.1)

Last updated on APRIL 13, 2022

Applies to:

Identity Manager - Version 12.2.1.3.220115 and later
Information in this document applies to any platform.

Symptoms

On Oracle Identity Governance 12.2.1.3, the following errors are seen in the Getting the following errors in the OIG diagnostic logs when trying to export configuration from OIG Sysadmin Console

 

 

Changes

 This environment was cloned from another environment.

 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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