My Oracle Support Banner

Intradoc.common.ServiceException: !csUnableToDownload,WLS_WCC577560!csUserIns Due To Case Mismatch (Doc ID 2864770.1)

Last updated on JULY 20, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Customer is unable to access files

Following errors are seen in the logging

SEVERE: general exception
intradoc.common.ServiceException: !csUnableToDownload,FILENAME!csUserInsufficientAccess,USER
*ScriptStack GET_FILE
3:checkSecurity,dID=NNNNN,dDocName=FILENAME

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.