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Error; Intradoc.common.ServiceException: !csUnableToDownload,WLS_WCC577560!csUserIns Due To Case Mismatch (Doc ID 2864770.1)

Last updated on NOVEMBER 05, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Oracle WebCenter Content for OCI - Version 12.2.1.4.0_24.2 and later
Information in this document applies to any platform.

Symptoms

Customer is unable to access files

Following errors are seen in the logging

SEVERE: general exception
intradoc.common.ServiceException: !csUnableToDownload,FILENAME!csUserInsufficientAccess,USER
*ScriptStack GET_FILE
3:checkSecurity,dID=NNNNN,dDocName=FILENAME

Cause

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In this Document
Symptoms
Cause
Solution


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