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Enterprise Manager Fusion Middleware Control Login Fails after Installing or Upgrading to Java 8u331 (or later - April 2022 CPU or later) (Doc ID 2865508.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Internet Directory - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]
Oracle SOA Suite - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]
Oracle Fusion Middleware - Version 12.2.1.3.0 to 12.2.1.4.0 [Release 12c]
Enterprise Manager for Fusion Middleware - Version 12.2.1.3.0 to 12.2.1.4.0 [Release 12c]
Oracle Service Bus - Version 12.2.1.3.0 to 12.2.1.4.0
Information in this document applies to any platform.

Symptoms

After submitting login credentials to access Enterprise Manager Fusion Middleware Control (EM FMWc), the user is redirected to a blank page with looping error page(/em/faces/helppages/errorPage.jspx). This occurs once Java is upgraded to JDK 1.8.0_331(or later) as part of April 2022(or later) CPU patching. The issue would also occur with later JDK versions(1.8.0_331+).

NOTE: This issue also impacts other Fusion Middleware console applications such as; BPM Workspace, OAM Console, OSB Console, Custom ADF application console logins, and possibly others.

The following is seen in the browser after submitting credentials and identifying targets phase. The user is presented with a looping blank error page. The URI is, /em/faces/helppages/errorPage.jspx

 

 

From the log file AdminServer-diagnostic.log:


 

Changes

The WebLogic Domain had Java upgraded to 1.8.0_331 (version 8u331) or later.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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