My Oracle Support Banner

ESSO Logon Manager Has Stopped Working With Web Applications In Google Chrome and Edge Chromium (Doc ID 2866462.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)


After upgrading from ESSO to, users are unable to view the list of available application templates when attempting to add a credential in ESSO Logon Manager. 

The users are able to view the list of available applications and create new credentials in ESSO Logon Manager prior to the upgrade. 

The issue can be reproduced at will with the following steps:

  1. Open ESSO Logon Manager on the windows desktop.
  2. Click the Add button to create a new credential.  
  3. Select the application type for the new credential but the list of available applications is empty.

The issue has the following business impact:
Due to this issue, users cannot add a new credential for applications in ESSO Logon Manager


 Upgraded ESSO Logon Manager from to


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.