Accessing the Documents Page in Public Portals Prompts for Authentication (Doc ID 2903786.1)

Last updated on AUGUST 08, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

Accessing the documents Page in Public Portals prompts for Authentication.
 

EXPECTED BEHAVIOR

Expect to see the documents page for public users.

STEPS

The issue can be reproduced at will with the following steps:

1. Create a public portal with the documents service enabled.
    
2. Add the Documents page to the portal.
    
3. Add the "Public User" role to the portal with the following permissions: View Pages and View Documents
    
4. As the portal owner upload a file to the portal.
    
5. Access the portal as public user.
    
6. Navigate to the Documents Page.
   
   Here it prompts for authentication.

Changes

Cause

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