How to Troubleshoot Capture Import Processor Email Account Verification and Processing Errors with Office365
(Doc ID 2904336.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later Information in this document applies to any platform.
Goal
Troubleshooting Capture Import Processor Email Account verification and Processing errors with Office365.
This document describes troubleshooting steps to take when the following errors appear in the Capture Console or the Capture Diagnostic logs.
Errors while trying to verify an Office365 email account in the Capture Console Cannot connect to specified email account. Account Verification failed.
Error while trying to read emails from the Office365 email account which appears in the Capture Diagnostic Log file
Failed to get access token.
Solution
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