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Oracle Identity Governance (OIG) Export To Excel Feature Does Not Work Correctly When Added to User Entitlement Page (Doc ID 2906716.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Identity Manager - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After adding a custom button "Export to Excel" to the Identity Self Service/Manage/Users/<User Login> in the Entitlements tab, when the button is selected and the exported file is opened, the file is empty and displays this error:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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