OHS Webgate Unable to Communicate With Access Server as Connection Timed Out During DNS Switch Over (Doc ID 2909928.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 to 12.2.1.4.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

Each OHS server hosted on Linux Operating System are configured to 3 domain name servers (DNS). When one DNS servers fails, OHS (webgate) request is not failover to the second DNS server.

Webgate communication with Access Server are timeout and user accessing protected resources getting Access Denied error on the browser.

Cause

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In this Document

Symptoms

Cause

Solution

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OHS Webgate Unable to Communicate With Access Server as Connection Timed Out During DNS Switch Over (Doc ID 2909928.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

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