SOA Worklisapp Login with AD Account Fails with ORABPEL-30511 (Doc ID 2920628.1)

Last updated on JANUARY 12, 2023

Applies to:

Symptoms

On : 12.2.1.4.0 version, Workflow Service Engine

SOA WORKLISTAPP LOGIN WITH AD ACCOUNT FAILS WITH ORABPEL-30511



ERROR
-----------------------
< exception.code:30511
exception.type: ERROR
exception.severity: 2
exception.name: Verification Service cannot resolve user identity.
exception.description: User XXXXXXXX cannot be found in the identity repository.
exception.fix: Workflow Context token cannot be null in request.

ORABPEL-30511

exception.code:30511
exception.type: ERROR
exception.severity: 2
exception.name: Verification Service cannot resolve user identity.
exception.description: User XXXXXXXX cannot be found in the identity repository.
exception.fix: Workflow Context token cannot be null in request.

at oracle.bpel.services.workflow.verification.cache.local.LocalCacheManager.lookupUser(LocalCacheManager.java:639)
at oracle.bpel.services.workflow.verification.cache.local.LocalCacheManager.getBPMUserFromUserMap(LocalCacheManager.java:574)
at oracle.bpel.services.workflow.verification.impl.VerificationService.createWorkflowContext(VerificationService.java:1324)
at oracle.bpel.services.workflow.verification.impl.VerificationService.getWorkflowContext(VerificationService.java:1261)
at oracle.bpel.services.workflow.verification.impl.VerificationService.getWorkflowContext(VerificationService.java:1219)
Caused By: ORABPEL-10509

User not found.
User "XXXXXXXX" is not found in configuration "jazn.com"
Check if the user exists in the repository specified by the configurations. Check the error stack and fix the cause of the error.

Cause

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