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IGFProvider.lookupUser ... "[USERNAME]" is not found in configuration "jazn.com" (Doc ID 2921709.1)

Last updated on JANUARY 23, 2023

Applies to:

Oracle Virtual Directory - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When using the Identity Service URL (http://[HOSTNAME]:[PORT]/integration/services/IdentityService/identity operation= "lookupUser" name=[USERNAME]), some users are returned as expected while others are not returned (getting "User not found" error).

Errors in managed server logs such as:

<Dec 1, 2022 11:26:33,847 AM CET> <Error> <oracle.soa.services.workflow.task> <BEA-000000> <<.> exception.code:30049
exception.type: ERROR
exception.severity: 2
exception.name: Error in routing slip.
exception.description: The task is assigned to an invalid user [USERNAME] in realm jazn.com. The routing slip is associated with the task definition default/Communication_BPM!2.0/ApproveRequestHT.
exception.fix: Verify that the user is specified correctly in the routing slip in the task definition.

ORABPEL-30049

exception.code:30049
exception.type: ERROR
exception.severity: 2
exception.name: Error in routing slip.
exception.description: The task is assigned to an invalid user [USERNAME] in realm jazn.com. The routing slip is associated with the task definition default/Communication_BPM!2.0/ApproveRequestHT.
exception.fix: Verify that the user is specified correctly in the routing slip in the task definition.

at oracle.bpel.services.workflow.task.impl.WorkflowUtil.validateUser(WorkflowUtil.java:1081)
at oracle.bpel.services.workflow.task.impl.WorkflowUtil.validateTaskAssignment(WorkflowUtil.java:985)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretorHelper.validateTaskAssignment(RoutingSlipInterpretorHelper.java:252)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.setTaskAttributesFromParticipant(RoutingSlipInterpretor.java:3589)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.evaluate(RoutingSlipInterpretor.java:3053)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.evaluateOnOutcomeUpdatedOrInfoSubmitted(RoutingSlipInterpretor.java:2830)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.evaluateOnOutcomeUpdatedOrInfoSubmitted(RoutingSlipInterpretor.java:2862)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.evaluateOnOutcomeUpdatedOrInfoSubmitted(RoutingSlipInterpretor.java:2862)
.....................................
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused By: ORABPEL-10509

User not found.
User "[USERNAME]" is not found in configuration "jazn.com"
Check if the user exists in the repository specified by the configurations. Check the error stack and fix the cause of the error.

at oracle.tip.pc.services.identity.igf.IGFProvider.lookupUser(IGFProvider.java:944)
at oracle.tip.pc.services.identity.igf.IGFAuthorizationServiceImpl.lookupUser(IGFAuthorizationServiceImpl.java:209)
at oracle.tip.pc.services.identity.jps.IdentityServiceImpl.lookupUser(IdentityServiceImpl.java:192)
at oracle.bpel.services.workflow.task.impl.WorkflowUtil.validateUser(WorkflowUtil.java:1072)
at oracle.bpel.services.workflow.task.impl.WorkflowUtil.validateTaskAssignment(WorkflowUtil.java:985)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretorHelper.validateTaskAssignment(RoutingSlipInterpretorHelper.java:252)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.setTaskAttributesFromParticipant(RoutingSlipInterpretor.java:3589)
at oracle.bpel.services.workflow.task.impl.RoutingSlipInterpretor.evaluate(RoutingSlipInterpretor.java:3053)
..................
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:652)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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