My Oracle Support Banner

Enabling Master Logging Causes Performance Issues on Opening EBS Forms (Doc ID 2923405.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle WebCenter Content: Imaging - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, Core Services

Enabling Master logging caused a performance issue to the point where the EBS form doesn’t open

As part of debugging EBS Zoom to WebCenter Imaging integration issues customer tried to enable Master logs as per steps mentioned in "Section 1 – Logging” of below document id. But it caused a performance issue to the point where the EBS form doesn’t open due to which we have to rollback the changes and we are unable to get Master logs.

<Document 1293056.1> How to Troubleshoot Common WebCenter Content: Imaging AXF Errors

Changes

Below SQL commands were run to enable Master logs:
Update AXF.AXF_CONFIGS set LOGENABLED='YES' where FORMFUNCTION='<custom_formname>';
Commit;

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.