Email Filename is Seen as "Untitled.eml" Instead of Original Filename During Import (Doc ID 2927114.1)

Last updated on MARCH 04, 2024

Applies to:

Symptoms

It was recently discovered that when the Capture Import Processor is configured with Email Import, the email filenames were not correct for email attachments.  In this case, the filename was extracted using a Capture script for all the email attachments. This only occurred for email filenames extracted as "Untitled.eml".  Other file extensions (.pdf, .tif, .xls) are not seeing issues reading filenames.

Changes

Cause

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