Editing Saved Search Shows All "Personalize Saved Search" Options Greyed Out (Doc ID 2935851.1)

Last updated on JUNE 15, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

Editing a Saved Search Shows All "Personalize Saved Search" Options Greyed Out


EXPECTED BEHAVIOR

Expect to be able to edit the saved search options.

STEPS

The issue can be reproduced at will with the following steps:

1. Navigate to a Portal.
   e.g.: MyPortal
     
    
2. Do a search that returns documents.
   e.g.: Search for "test".
    

3. Save the search as "MySearch".
   - select: share in portal
   - Select portal: MyPortal
     

4. Edit the portal.
   For this use case: MyPortal
     

   • Edit a page in the portal. 
      

   • Click on:  Add Component > Tagging and Searching > Saved Searches > Select "MySearch"
     A task flow will be added to the page showing the same results as the ones received when doing the search.
      

   • Select the task flow and click Edit.
      
     This will open the "Personalize Saved Search" options.
     Here you will see all options are greyed out.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.