My Oracle Support Banner

MS Office Conversions To PDF Failing After Upgrading To Office 2016 (Doc ID 2937031.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.0 version, Conversion

MS Office Conversions to PDF Failing After Upgrading to Office 2016

After updating Microsoft Office from version 2010 to version 2016 on the Inbound Refinery server, conversions are failing with the following message:
"This method or property is not available because this command is not available for reading."
 

ERROR
-----------------------

"This method or property is not available because this command is not available for reading."

Customer was attempting to use a newer version of MS Office (2016) with an older version of IBR 11.1.1.6

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.