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Oracle Identity Governance (OIG) 12c: POLICY_EVAL_IN_PROGRESS Stuck with "appInstanceKey is not set in OIU" (Doc ID 2939158.1)

Last updated on JULY 29, 2024

Applies to:

Identity Manager - Version 12.2.1.4.220413 and later
Information in this document applies to any platform.

Symptoms

In OIG 12.2.1.4.220413, POLICY_EVAL_IN_PROGRESS stuck for 4500 users.

USER_PROVISIONING_ATTRS has 4500 records with POLICY_EVAL_IN_PROGRESS = '1' stuck.  Previously changed value of 1 to 0 for these users but after getting re-eveluated, they again get stuck.

Cause

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In this Document
Symptoms
Cause
Solution
References


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