WebCenter Enterprise Capture Recognition Processor Hangs When Processing Certain Batches
(Doc ID 2940130.1)
Last updated on MAY 06, 2024
Applies to:
Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
Documents are imported through a Folder Import Processor. The logs show the batches were created, but these batches are not showing in the Capture client for users. Batches are getting stuck in the Recognition Processor process. The Recognition Processor JMS queue was backed up and showed over 80 messages pending.
No errors are seen in the logs for the Recognition Processor.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |