ESSO Logon Manager fails to recognize web applications in the Microsoft Edge web browser on multiple workstations with a custom browser policy applied. (Doc ID 2951052.1)

Last updated on MAY 24, 2023

Applies to:

Symptoms

ESSO-LM agent fails to recognize web applications in the Microsoft Edge web browser on multiple workstations for some users.
  - User logs onto workstation, opens the Edge browser, ESSO-LM injects the credentials into the web application.
  - User logs onto another workstation for the first time, opens the application in the Edge browser, ESSO-LM fails to respond to the web application.
  

Workaround is to close the Edge browser, then delete/rename the Edge folder in %APPDATA%\Local\Microsoft, then have the user open the browser and access the application. ESSO-LM recognizes the application and injects the credentials.

Changes

 Applied the following Microsoft Edge Policies with Active Directory Group Policy to enforce specific browser restrictions in accordance with corporate security policies:

Cause

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