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Object Storage Migration Dashboard not loading (Doc ID 2956938.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, Content Server

Issue with object storage migration dashboard

Object Storage Migration Dashboard not loading


ERROR
-----------------------

Service unavailable pop up




 

Error Log Snippet:

 

  ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9  Caused by: Error : 1, Position : 0, Sql = INSERT INTO OCIDocHashes (Hash, dID, dRenditionId, dFileSize, dLastAccessed, dCheckinID, Md5Hash, OriginalStorageRule, QueryTitle)
ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9 VALUES ('ebca19ff611cbb3f4ecebfa866186371dad13d5b525f3c67c0d25ccd3925f6fe', 127910943, 'primaryFile', 40882, TO_TIMESTAMP ('2023-06-19 12:02:17.803', 'YYYY-MM-DD HH24:MI:SS.FF'), 127908627, '1795760a7990aa6efc2899b3994efd15', 'StoragePartition18', ''), OriginalSql = INSERT INTO OCIDocHashes (Hash, dID, dRenditionId, dFileSize, dLastAccessed, dCheckinID, Md5Hash, OriginalStorageRule, QueryTitle)
ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9 VALUES ('ebca19ff611cbb3f4ecebfa866186371dad13d5b525f3c67c0d25ccd3925f6fe', 127910943, 'primaryFile', 40882, {ts '2023-06-19 12:02:17.803'}, 127908627, '1795760a7990aa6efc2899b3994efd15', 'StoragePartition18', ''), Error Msg = ORA-00001: unique constraint (<Schema>.PK_OCIDOCHASHES) violated
ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9
ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9          at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:514)
ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9          ... 44 more
ociobjectstorage/4 06.19 12:02:17.805 OCI-Migration-UCM_server4.9        and: intradoc.common.ServiceException: !csJdbcGenericErrorWithCode,ORA-00001

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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