Testing Content Repository Connection Through Fusion Middleware Control Shows Error: oracle.stellent.ridc.protocol.ProtocolException: Unable to initialize connection (Doc ID 2966461.1)

Last updated on JULY 23, 2024

Applies to:

Symptoms

Unable to Test the connection successfully in "Edit Content Repository Connection" through Enterprise Manager (RMW Control) 11.1.1. Receive error:

Test Connection Failed. Either the back-end server is down or the configuration information for the connection is incorrect or no longer valid."

The WC_Spaces-diagnostic.log shows:

[<TIMESTAMP>] [WC_Spaces1] [ERROR] [] [oracle.webcenter.concurrent.Submission] [tid: pool-1-daemon-thread-17] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] Submission[id=138, service=oracle.webcenter.content.jcr.login, resource=ucm] caught exception running task[[
javax.jcr.RepositoryException: oracle.stellent.ridc.protocol.ProtocolException: Unable to initialize connection idc://<HOSTNAME>:<PORT>
at oracle.jcr.impl.ExceptionFactory.repository(ExceptionFactory.java:161)
at oracle.stellent.jcr.IdcPersistenceManagerFactory.createPersistenceManager(IdcPersistenceManagerFactory.java:191)
at oracle.jcr.impl.OracleRepositoryImpl.login(OracleRepositoryImpl.java:465)
..
..
Caused by: oracle.stellent.ridc.protocol.ProtocolException: Unable to initialize connection idc://<HOSTNAME>:<PORT>
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:35)
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:22)
at oracle.stellent.ridc.protocol.impl.SimpleConnectionPool.acquireConnection(SimpleConnectionPool.java:44)
at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:152)
at oracle.webcenter.doclib.core.WCPIdcClient.sendRequest(WCPIdcClient.java:313)
at oracle.stellent.jcr.IdcPersistenceManagerFactory.pingServer(IdcPersistenceManagerFactory.java:223)
at oracle.stellent.jcr.IdcPersistenceManagerFactory.createPersistenceManager(IdcPersistenceManagerFactory.java:180)
... 14 more
Caused by: oracle.stellent.ridc.protocol.ProtocolException: java.net.ConnectException: Connection timed out: connect
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnection.connect(SocketConnection.java:52)
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:33)
... 20 more
Caused by: java.net.ConnectException: Connection timed out: connect

WebCenter Content (WCC) and WebCenter Portal (WCP) are on different machines.

Unable to telnet from the WCP to the WCC machine.

Changes

Cause

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