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Unable to View Documents in WebCenter Portal After Changing the Content Server Connection from Using External Application to Identity Propagation (Doc ID 2968986.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

 

Unable to View Documents in WebCenter Portal After Changing the Content Server Connection from Using External Application to Identity Propagation.

The Documents Page will show blank with no documents.


ERROR

The WebCenter Portal diagnostic log file shows the following error:

[<DATE-TIME>] [WC_Portal] [ERROR] [] [oracle.webcenter.doclib.internal.view.presenter.AbstractPresenterBean] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user-ID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] oracle.webcenter.content.integration.NoSuchNodeException: <date-time> oracle.webcenter.content.integration.spi.ucm.NodeOps getVcrGetDocumentByNameDataBinder[[
SEVERE: The document in storage cannot be checked out <Connection-Name> The DocName <Content-ID>. When calling the service VCR_GET_DOCUMENT_BY_NAME as the user anonymous at time <date-time>. Status code received -16.
oracle.webcenter.doclib.internal.model.presenter.conf.PresenterConfigurationException: oracle.webcenter.content.integration.NoSuchNodeException: <date-time> oracle.webcenter.content.integration.spi.ucm.NodeOps getVcrGetDocumentByNameDataBinder
SEVERE: The document in storage cannot be checked out <Connection-Name> The dDocName <Content-ID>. When calling the service VCR_GET_DOCUMENT_BY_NAME as the user anonymous at <date-time>. Status code received - 16.

    at oracle.webcenter.doclib.internal.view.presenter.AbstractPresenterBean.sendViewEvent(AbstractPresenterBean.java:325)
    at oracle.webcenter.doclib.internal.view.presenter.AbstractPresenterBean.getConfiguration(AbstractPresenterBean.java:211)
    at oracle.webcenter.doclib.internal.view.presenter.AbstractPresenterBean.getConfiguredNavigation(AbstractPresenterBean.java:89)
    ...

Caused by: oracle.webcenter.content.integration.NoSuchNodeException: <date-time> oracle.webcenter.content.integration.spi.ucm.NodeOps getVcrGetDocumentByNameDataBinder
SEVERE: The document in storage cannot be checked out <Connection-Name> The dDocName <Content-ID>. When calling the service VCR_GET_DOCUMENT_BY_NAME as the user anonymous at <date-time>. Status code received -16.

    at oracle.webcenter.content.integration.spi.ucm.NodeOps.getVcrGetDocumentByNameDataBinder(NodeOps.java:1978)
    at oracle.webcenter.content.integration.spi.ucm.NodeOps.getUCMNodeWithId(NodeOps.java:1720)
    at oracle.webcenter.content.integration.spi.ucm.NodeOps.getNodeWithId(NodeOps.java:174)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    ...

Caused by: oracle.stellent.ridc.protocol.ServiceException: Unable to retrieve information for '<document-content-ID>'. Unable to find latest released revision for item '<Content-ID>'.
    at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:146)
    at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:112)
    ...

 

 

 

Changes

Changed the Content Server Connection from Using External Application to Identity Propagation.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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