Web Verifier Error "Failed To connect To E-Business Suite To check For duplicate invoices" and "Unable to connect to database: Provider cannot be found. It may not be properly installed"
(Doc ID 2970149.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]Information in this document applies to any platform.
Symptoms
When attempting to verify the InvoiceNumber field the following error is returned in Web Verifier:
Failed To connect To E-Business Suite To check For duplicate invoices
Looking at the "U_CEIOCIQAS0001_20230823.log" file provided there is another error:
Unable to connect to database: Provider cannot be found. It may not be properly installed
This system was previously working. It had been taken down and some updates have likely been performed. The specific updates performed is unknown.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |