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WebCenter Enterprise Capture Batches Stuck With Gear Icon or OCR2File Error Message (Doc ID 2970166.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Capture batches stuck with a continuous Gear icon for days showing in the Capture client.  Others showed a OCR2File error message.  How can this be resolved?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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