Solution Configuration Manager Is Not Loading; Red 73 on page and "ORA-01017: invalid username/password; logon denied" in trace.log file
(Doc ID 2979045.1)
Last updated on OCTOBER 09, 2023
Applies to:
Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 14.1.1.0.0 [Release 12c to 14]Information in this document applies to any platform.
Symptoms
Connecting / loging in to the Solution Configuration Manager returns a red 73 on the login page. The information in the trace.log shows as:
2023-09-14 15:58:00,907 [10] ERROR System.String (null) - System.NullReferenceException: Object reference not set to an instance of an object.
at Configurator.Web.Core.Localization.LocalizationHelper.IsLocalizationPossible(String isoLanguageCode) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 98
at Configurator.Web.Core.Localization.LocalizationHelper.DetectLanguage(String[] requestLanguages) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 146
at Configurator.Web.Login.DetectLanguage() in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 241
at Configurator.Web.Login.Page_Load(Object sender, EventArgs e) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 49
2023-09-14 15:58:09,890 [5] ERROR System.String (null) - System.NullReferenceException: Object reference not set to an instance of an object.
at Configurator.Web.Core.Localization.LocalizationHelper.IsLocalizationPossible(String isoLanguageCode) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 98
at Configurator.Web.Core.Localization.LocalizationHelper.DetectLanguage(String[] requestLanguages) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 146
at Configurator.Web.Login.DetectLanguage() in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 241
at Configurator.Web.Login.Page_Load(Object sender, EventArgs e) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 49
2023-09-14 15:58:12,047 [5] ERROR System.String (null) - Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-01017: invalid username/password; logon denied
at OracleInternal.ConnectionPool.PoolManager`3.Get(ConnectionString csWithDiffOrNewPwd, Boolean bGetForApp, CriteriaCtx criteriaCtx, String affinityInstanceName, Boolean bForceMatch)
at OracleInternal.ConnectionPool.OraclePoolManager.Get(ConnectionString csWithNewPassword, Boolean bGetForApp, CriteriaCtx criteriaCtx, String affinityInstanceName, Boolean bForceMatch)
at OracleInternal.ConnectionPool.OracleConnectionDispenser`3.Get(ConnectionString cs, PM conPM, ConnectionString pmCS, SecureString securedPassword, SecureString securedProxyPassword, CriteriaCtx criteriaCtx)
at Oracle.ManagedDataAccess.Client.OracleConnection.Open()
at Microsoft.Practices.EnterpriseLibrary.Data.Database.GetNewOpenConnection()
at Microsoft.Practices.EnterpriseLibrary.Data.Database.GetWrappedConnection()
at Microsoft.Practices.EnterpriseLibrary.Data.Database.LoadDataSet(DbCommand command, DataSet dataSet, String[] tableNames)
at Microsoft.Practices.EnterpriseLibrary.Data.Database.LoadDataSet(DbCommand command, DataSet dataSet, String tableName)
at Microsoft.Practices.EnterpriseLibrary.Data.Database.ExecuteDataSet(DbCommand command)
at Configurator.DAL.UserDAL.GetUserByName(String userName) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\Configurator.DAL\UserDAL.cs:line 47
at Configurator.Web.Core.Authentication.LoginHelper.ValidateUser(String userName, String password, Boolean allowWindowsUsers) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Authentication\LoginHelper.cs:line 126
2023-09-14 15:58:12,047 [5] ERROR System.String (null) - 73
at Configurator.Web.Core.Localization.LocalizationHelper.IsLocalizationPossible(String isoLanguageCode) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 98
at Configurator.Web.Core.Localization.LocalizationHelper.DetectLanguage(String[] requestLanguages) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 146
at Configurator.Web.Login.DetectLanguage() in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 241
at Configurator.Web.Login.Page_Load(Object sender, EventArgs e) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 49
2023-09-14 15:58:09,890 [5] ERROR System.String (null) - System.NullReferenceException: Object reference not set to an instance of an object.
at Configurator.Web.Core.Localization.LocalizationHelper.IsLocalizationPossible(String isoLanguageCode) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 98
at Configurator.Web.Core.Localization.LocalizationHelper.DetectLanguage(String[] requestLanguages) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 146
at Configurator.Web.Login.DetectLanguage() in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 241
at Configurator.Web.Login.Page_Load(Object sender, EventArgs e) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Login.aspx.cs:line 49
2023-09-14 15:58:12,047 [5] ERROR System.String (null) - Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-01017: invalid username/password; logon denied
at OracleInternal.ConnectionPool.PoolManager`3.Get(ConnectionString csWithDiffOrNewPwd, Boolean bGetForApp, CriteriaCtx criteriaCtx, String affinityInstanceName, Boolean bForceMatch)
at OracleInternal.ConnectionPool.OraclePoolManager.Get(ConnectionString csWithNewPassword, Boolean bGetForApp, CriteriaCtx criteriaCtx, String affinityInstanceName, Boolean bForceMatch)
at OracleInternal.ConnectionPool.OracleConnectionDispenser`3.Get(ConnectionString cs, PM conPM, ConnectionString pmCS, SecureString securedPassword, SecureString securedProxyPassword, CriteriaCtx criteriaCtx)
at Oracle.ManagedDataAccess.Client.OracleConnection.Open()
at Microsoft.Practices.EnterpriseLibrary.Data.Database.GetNewOpenConnection()
at Microsoft.Practices.EnterpriseLibrary.Data.Database.GetWrappedConnection()
at Microsoft.Practices.EnterpriseLibrary.Data.Database.LoadDataSet(DbCommand command, DataSet dataSet, String[] tableNames)
at Microsoft.Practices.EnterpriseLibrary.Data.Database.LoadDataSet(DbCommand command, DataSet dataSet, String tableName)
at Microsoft.Practices.EnterpriseLibrary.Data.Database.ExecuteDataSet(DbCommand command)
at Configurator.DAL.UserDAL.GetUserByName(String userName) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\Configurator.DAL\UserDAL.cs:line 47
at Configurator.Web.Core.Authentication.LoginHelper.ValidateUser(String userName, String password, Boolean allowWindowsUsers) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Authentication\LoginHelper.cs:line 126
2023-09-14 15:58:12,047 [5] ERROR System.String (null) - 73
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |