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Some Batches are Corrupt in the Capture Client "The image could not be displayed" (Doc ID 2980381.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


Some batches cannot be displayed after being scanned in the Capture client.  When attempting to review a batch, the below error is displayed in the Capture client:

Oracle WebCenter Enterprise Capture Client
The image could not be displayed

C:\Users\<username>\.oracle_capture\Batches\Capture_01\34\123456\123456.1 (The system cannot find the file specified) Method)





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