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Oracle Advanced Authentication (OAA) Integrated With Integrated With Oracle Access Manager (OAM) E-mail Multi-factor Authentication (MFA) Flow Fails - In Log "Issue occurred while fetching PUSH preference :User doesn't exist." (Doc ID 2987642.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Access Manager - Version 12.2.1.4.0 and later
Oracle Advanced Authentication - Version 12.2.1.4 and later
Information in this document applies to any platform.

Symptoms

E-mail Multi-factor Authentication (MFA) flow fails when user trying to access protected application, "Issue occurred while fetching PUSH preference :User doesn't exist."

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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