Oracle Advanced Authentication (OAA) Integrated With Integrated With Oracle Access Manager (OAM) E-mail Multi-factor Authentication (MFA) Flow Fails - In Log "Issue occurred while fetching PUSH preference :User doesn't exist."
(Doc ID 2987642.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Access Manager - Version 12.2.1.4.0 and laterOracle Advanced Authentication - Version 12.2.1.4 and later
Information in this document applies to any platform.
Symptoms
E-mail Multi-factor Authentication (MFA) flow fails when user trying to access protected application, "Issue occurred while fetching PUSH preference :User doesn't exist."
- Oracle Advanced Authentication (OAA)
- Integrated With Oracle Access Manager (OAM)
- From the log OAM diag log file ...
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |