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SOA EM Console Is Not Responding (Doc ID 2988960.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle SOA Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

SOA servers are hosted on AIX '7200-05-04-2220' and it was working fine. Post AIX patching '7200-05-06-2320', EM (enterprise manager) console is not responding and during login it is getting redirect to below URL.

https://hostname:port/em/faces/helppages/errorPage.js

And log shows :
Caused by: java.lang.IllegalArgumentException: Malformed IPv6 address at index 8: ldap://[host]:port

Cause

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In this Document
Symptoms
Cause
Solution
References


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