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Unable to Connect to External LDAPs Server Over SSL and External LDAP Users are Not Visible in "Users and Groups" List in Realms " TRUSTSTORE_MANAGER: Error using PKIX CertPathBuilder" (Doc ID 2992535.1)

Last updated on DECEMBER 15, 2023

Applies to:

Oracle WebLogic Server - Version and later
Information in this document applies to any platform.


From the Admin console

1) Not able to see the external LDAP users and groups in security realms even though external provider is available in providers tab
2) Upon clicking on external provider <PROVIDER_NAME> and activate changes back to SSL/non SSL also gives error on admin console as "The LDAP authentication provider named "<PROVIDER_NAME>" failed to make a connection to the LDAP server over SSL"

Upon reviewing the server log with debugs (below), the following can be seen that says " TRUSTSTORE_MANAGER: Error using PKIX CertPathBuilder"



 Reinstalled LDAP certificates.


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