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OIG : FirstLogin Page is getting into a Loop with Error "java.lang.IllegalStateException: Internal Error: Invalid webgate name in oim-config.xml" (Doc ID 2992544.1)

Last updated on DECEMBER 15, 2023

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


1. Reset the password of a user in OIM.
2. Login to the Identity Console with the credentials of the user's whose password was reset.
3. It redirects to FirstLogin page which requests to provide the Old, New and Confirm New passwords.
4. Provide the passwords and click OK.
5. On Submit, it does not redirect to the Self-Service Page.
6. On trying to login again with the new password, it redirects to the FirstLogin page again to reset the password.

The below error could be seen in the OIM server diagnostic and .out log files:


The "Expires After (in Days)" attribute in the Default Password Policy was modified to 0.


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