[Java SE] Performance issue with Java SE MOS patch download
(Doc ID 3000972.1)
Last updated on FEBRUARY 01, 2024
Applies to:
Java SE JDK and JRE - Version 8 to 21Information in this document applies to any platform.
Symptoms
There is a performance issue with MOS patch downloads of Java SE where the patch <File download> screen is not rendering.
To reproduce this issue (as an example):
1. Go to Supported Java SE and Java Component Downloads on MOS (Doc ID 1439822.2).
2. Click on the JDK 8 tab.
3. Click on Patch 35996133 Oracle JDK 8 Update 401 (public) (NOTE: bug still manifests if you access the patch page directly 35996133 )
4. On upcoming "Patch Details" screen, without choosing a Platform, click on Download.
The <File download> screen seems to be stuck on a blank screen (see image below), and takes a long time to render. Some users report that it never renders.
Clearing the browser cache does not resolve the issue. The issue can be reproduced when on or off VPN.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |