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Attempting to Login to WebCenter Portal After Applying the WebCenter Portal October 2023 Bundle Patch or Later Fails With the Following Error: User password is locked for this IP address (Doc ID 3001366.1)

Last updated on JUNE 17, 2024

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.230905 and later
Oracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Unable to login to WebCenter Portal with some users such as "weblogic" user after applying the October 2023 bundle patches.
Attempting to login returns the following error:


ERROR

User password is locked for this IP address

 
Doing login to the WLS console with the same user works.



STEPS


The issue can be reproduced at will with the following steps:

  1. Apply the October 2023 WebCenter Portal bundle patch or later.
     
  2. Attempt to login to WebCenter Portal with some users such as "weblogic" user.
    Here you will get the error.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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