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Expected Error Code 4 For .pages File Instead Produces An "Access Violation (961) Error" (Doc ID 3001694.1)

Last updated on JANUARY 31, 2024

Applies to:

Oracle Outside In Technology - Version 8.5.6 and later
Information in this document applies to any platform.

Symptoms

The customer is attempting to export files with an extension of .pages (multi-page) and in 8.5.6 (Latest bp) they receive an Access Violation error which causes Export to crash and other files of a readable extension (.pdf) to fail extraction.
In 8.5.5 (Latest bp) the export of the .pages results in a "No filter available for this file type" warning message and the exporter successfully continues working as expected on other file types.

Cause

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In this Document
Symptoms
Cause
Solution
References


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