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Authorization Failed When Adding And Verifying An Office 365 Mailbox In Capture Import Source Config (Doc ID 3007855.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


In this scenario, all of the mailboxes were being migrated to Office 365.  Reconfiguration and testing in the Test/UAT environment was successful.  However in Production, the below error occurs:

2024-02-28T13:19:53.832-05:00] [capture_server1] [WARNING] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '42' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] [partition-name: DOMAIN] [tenant-name: GLOBAL] The request failed. Illegal character entity: expansion character (code 0x14[[

at [row,col {unknown-source}]: [33,7]]]

[2024-02-28T13:19:53.832-05:00] [capture_server1] [ERROR] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '42' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] [partition-name: DOMAIN] [tenant-name: GLOBAL] Error Log[[

oracle.odc.exception.CaptureException: Failed to get folder inbox

What can cause this?




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