BPM Workspace - For The Same HWF Instance Process Tracking Shows Different Assignees Based On Logged In User Profile (Doc ID 3011433.1)

Last updated on MARCH 26, 2024

Applies to:

Goal

A BPMN process with different activities has been implemented. At different steps in the process flow, different users are assigned to perform different human tasks. It was noticed that in BPM Workspace, when inspecting the corresponding process instance status using Process Tracking, conflicting information is shown regarding the assignee of the current open activity. The difference is based on the logged-in user profile and has been identified for users having BPM Admin privileges compared to regular BPM users.

The expected behavior here is for process instance page to show only the current assignee(s) for both the admin and the regular BPM user.
 

Solution

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