My Oracle Support Banner

After Creating a New User Container, OIDDAS Tabs Fail With "Error Encountered While Connecting To Directory Server" (Doc ID 364653.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle Internet Directory - Version 10.1.2 and later
Oracle Application Server Single Sign-On - Version 10.1.2 and later
Information in this document applies to any platform.


A new container was created, named "<NEW_USERS>", at the same level as "Users" container, as shown in Oracle Directory Manager under "Entry Management".

A few users were added in this newly created container.
OIDDAS logins are successful, however clicking any tabs fails with:

Error Encountered While Connecting To Directory Server


Created a new user container


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.