My Oracle Support Banner

"Could Not Load Certificate Chain" Error on OVD or When Validating LDAP Adapter With SSL Option Checked / DME Hangs Or Returns "Connect Error" on OVD Version 3.0.3 (Doc ID 372727.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Virtual Directory - Version 3.0.3 to [Release 3.0.3 to 10gR3]
Information in this document applies to any platform.


During creation of any type ldap adapter in Oracle Virtual Directory (OVD) Manager (OVDM) and checking the SSL option, cannot validate using the Validate button, and consequently unable to save the definition of the adapter.

Steps to reproduce on OVD/OVDM version 10.1.4.x:
Create an ldap adapter
Check the 'use SSL/TLS' checkbox
It returns error message: 

Could Not Load Certificate Chain : java.lang.Exception: Could not retrieve certificate


Steps to reproduce OVD/OVDM version 3.0.3:
Using the OVD Manager UI
Attempt to create an AD adapter specifying SSL port, for example:
Server: server1
Port: 636
Bind DN: cn=administrator,cn=users,<realm>
Password: <pwd>
Secure SSL/TLS: checked

The DME (Directory Management Environment) may hang, or one of the following errors may return, upon clicking on the Validate button:

LDAP error(91) occurred trying to authenticate as cn=administrator,cn=users,<realm> to <server:port>
Connect Error


LDAP error(9) occurred trying to authenticate as cn=administrator,cn=users,<realm> to <server:port>
Connect Error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.