My Oracle Support Banner

Cannot Log in to APEX After Database Upgrade (Doc ID 434878.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Application Express (APEX) - Version 2.2 and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Information in this document applies to any platform.
 

Symptoms

The database has been upgraded to a higher version. The APEX version has not changed for the installation. After the upgrade, the following error occurs when trying to login to APEX:

ORA-06550: line 1, column 35: PLS-00201: identifier 'SYS.DBMS_CRYPTO' must be declared ORA-06550:
line 1, column 7: PL/SQL: Statement ignored

Changes

Database has been upgraded. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.