Cannot Log in to APEX After Database Upgrade (Doc ID 434878.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Application Express (formerly HTML DB) - Version 2.2 and later
Information in this document applies to any platform.
Checked for relevance 6-May-2015

Symptoms

The database has been upgraded to a higher version. The APEX version has not changed for the installation. After the upgrade, the following error occurs when trying to login to APEX:

ORA-06550: line 1, column 35: PLS-00201: identifier 'SYS.DBMS_CRYPTO' must be declared ORA-06550:
line 1, column 7: PL/SQL: Statement ignored

Changes

Database has been upgraded. 

Cause

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