Running Real Time Virus Scans Against IPM Database Files will Cause Locks

(Doc ID 445498.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Imaging and Process Management - Version 4.0.3.0.0 to 10.1.3.6 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Goal

Many of the virus scan programs will temporarily lock a file while scanning, which may cause data integrity issues. It is advised to not run real time virus scanning against any database files. These files include cindex files (master index, local cache) as well as standard database files (created by SQL Server, Oracle, Sybase, Informix, etc). 

Many of the virus scanning tools scan files when they are first opened and when any changes are made to a file. Because the IPM software may be writing to its databases (cindex and SQL) real time scanning tools could be actively scanning it.

Occasionally, this activity can result in corruption to the database file itself or unexpected locking.

Solution

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