Refinery 7.x: Files Intermittently Stuck in GenWWW Due to Windows Remote Delete Issue (Doc ID 445540.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 7.0.0 to 7.5.2 - Release: Stellent to Stellent
Information in this document applies to any platform.
Files Intermittently Stuck in GenWWW Due to Windows Remote Delete Issue

Symptoms


When using PDF Converter/Inbound Refinery 7.x on Windows 2003, files intermittently get stuck in GenWWW. There are no conversion errors, and if you resubmit the files they are successfully converted. Why does this problem occur on an intermittent basis?

Cause

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