Errors Installing OracleQueryOptimizer 7.1.1. (Doc ID 445907.1)

Last updated on JANUARY 06, 2023

Applies to:

Symptoms

When installing OracleQueryOptimizer component on Content Server 7.1.1 the following error is reported:

Event generated by user 'sysadmin' at host 'server'. The following errors occurred while executing the manifest:
Unable to extract 'entoracle' to 'X:/stellent/idc/classes/'. Unable to extract the file 'X:/stellent/idc/classes/entoracle'. Runtime error: java.lang.NullPointerException
at intradoc.zip.ZipFunctions.extractFileToDisk(Unknown Source)
at intradoc.zip.ZipFunctions.extractFileFromZip(Unknown Source)
at intradoc.zip.ZipFunctions.extractZipFileOrDirectoryInternal(Unknown Source)
at intradoc.zip.ZipFunctions.extractZipFileOrDirectoryNotEncodedEntry(Unknown Source)
at intradoc.server.utils.ComponentInstaller.extractZipFileOrDirectory(Unknown Source)
at intradoc.server.utils.ComponentInstaller.installFiles(Unknown Source)
at intradoc.server.utils.ComponentInstaller.executeManifest(Unknown Source)
at intradoc.server.utils.ComponentInstaller.executeInstaller(Unknown Source)
at intradoc.admin.AdminService.doComponentInstallUninstall(Unknown Source)
at intradoc.admin.AdminService.executeManifest(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

Cause

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