My Oracle Support Banner

Errors Installing OracleQueryOptimizer 7.1.1. (Doc ID 445907.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 7.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.
Errors Installing OracleQueryOptimizer 7.1.1.

Symptoms

When installing OracleQueryOptimizer component on Content Server 7.1.1 the following error is reported:

Event generated by user 'sysadmin' at host 'server'. The following errors occurred while executing the manifest:
Unable to extract 'entoracle' to 'X:/stellent/idc/classes/'. Unable to extract the file 'X:/stellent/idc/classes/entoracle'. Runtime error: java.lang.NullPointerException
at intradoc.zip.ZipFunctions.extractFileToDisk(Unknown Source)
at intradoc.zip.ZipFunctions.extractFileFromZip(Unknown Source)
at intradoc.zip.ZipFunctions.extractZipFileOrDirectoryInternal(Unknown Source)
at intradoc.zip.ZipFunctions.extractZipFileOrDirectoryNotEncodedEntry(Unknown Source)
at intradoc.server.utils.ComponentInstaller.extractZipFileOrDirectory(Unknown Source)
at intradoc.server.utils.ComponentInstaller.installFiles(Unknown Source)
at intradoc.server.utils.ComponentInstaller.executeManifest(Unknown Source)
at intradoc.server.utils.ComponentInstaller.executeInstaller(Unknown Source)
at intradoc.admin.AdminService.doComponentInstallUninstall(Unknown Source)
at intradoc.admin.AdminService.executeManifest(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.