Verity Search Index Errors after Installing IE 7 or Later: "Error E3-0602 (Vgw): Document Access Gateway initialization failed for collection" (Doc ID 446450.1)

Last updated on MAY 24, 2017

Applies to:

Oracle Universal Content Management - Version: 6.2.0 to 7.5.2 - Release: Stellent to Stellent
Information in this document applies to any platform.
Product: Content Server
Verity 4.5.1

Symptoms

After installing Internet Explorer 7 (IE 7, including later versions) on the Content Server machine, the following error occurs repeatedly in the Content Server logs when searches are performed:

Unable to attach collection 'D:/stellent/search/index1/intradocbasic/'. Error E3-0602 (Vgw): Document Access Gateway initialization failed for collection D:stellentsearchindex1intradocbasic Unable to attach collection 'D:/stellent/search/index1/intradocbasic/'. Error E3-0602 (Vgw): Document Access Gateway initialization failed for collection D:stellentsearchindex1intradocbasic [ Details ]
An error has occurred. The stack trace below shows more information.


The following errors occur repeatedly in the <Content Server root>/weblayout/groups/secure/logs/verity/search.log when indexing is attempted. The log is created by setting "All" tracing for the auto update and rebuild index cycles via Repository Manager admin applet "configuration" button.


mkvdk.exe (<date>): Info (): Installing shared-library driver vgwfsys from D:\stellent\shared\search\vdk4\_nti40\bin\vgwfsys.dll
mkvdk.exe (<date>): Info (): Installing shared-library driver vgwhttp from D:\stellent\shared\search\vdk4\_nti40\bin\vgwhttp.dll
mkvdk.exe (<date>): Warn E3-0600 (Vgw): Driver (vgwhttp) missing or undefined for collection D:/stellent/search/index2/intradocbasic
mkvdk.exe (<date>): Info (): Installing internally linked-in driver VerityStubROVgw
mkvdk.exe (<date>): Error E3-0602 (Vgw): Document Access Gateway initialization failed for collection D:\stellent\search\index2\intradocbasic

Changes

IE 7 (including later versions) was installed on the Content Server machine which is using Verity 4.5.1 for indexing.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms