My Oracle Support Banner

Verity Search Index Errors after Installing IE 7 or Later: "Error E3-0602 (Vgw): Document Access Gateway initialization failed for collection" (Doc ID 446450.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 7.0 and later
Information in this document applies to any platform.
Product: Content Server
Verity 4.5.1

Symptoms

After installing Internet Explorer 7 (IE 7, including later versions) on the Content Server machine, the following error occurs repeatedly in the Content Server logs when searches are performed:


Changes

IE 7 (including later versions) was installed on the Content Server machine which is using Verity 4.5.1 for indexing.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.