"Unable to execute service method" Error During Replication

(Doc ID 446609.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle Universal Content Management - Version: 7.5.1 to 7.5.2
This problem can occur on any platform.

Symptoms

When attempting to replicate content from one instance to another with using Folders and the 'FolderStructureArchive' component, one of the following two errors occur within the Content Server error logs:

idcm1 failure. Import error for archive '<Archive_Name' in collection '<Collection_Name': Content item 'TEST_123456' with revision label '1' was not successfully checked in.
Unable to execute service method 'processCheckinArchive'. (System Error: helper.HelperService.getCurrentErrorMsg()Ljava/lang/String;)

Content Server Request Failed
Unable to delete revision for 'TEST_123456'. Unable to execute service method 'doSubService'. (System Error: helper.HelperService.getCurrentErrorMsg()Ljava/lang/String;)
[ Details ]
java.lang.NoSuchMethodError: helper.HelperService.getCurrentErrorMsg()Ljava/lang/String;
at helper.HelperService.testAndCreateServiceException(HelperService.java:935)
at intradoc.server.Service.doAction(Unknown Source)
at helper.HelperService.doAction(HelperService.java:392)
at helper.HelperService.doActions(HelperService.java:122)
at intradoc.server.Service.executeSubServiceCode(Unknown Source)
at intradoc.server.Service.executeServiceEx(Unknown Source)
at intradoc.server.Service.executeService(Unknown Source)
at intradoc.server.Service.doSubService(Unknown Source)
at sun.reflect.GeneratedMethodAccessor56.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

Cause

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